Float Branch Sales Teller
Company: Partners 1st Federal Credit Union
Location: Luray
Posted on: April 30, 2024
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Job Description:
Description:Partners 1st Federal Credit Union will provide U
with a competitive salary, paid illness, personal time, vacation,
holidays, medical/dental/vision/life insurance, generous 401(k)
retirement plan with company matches, tuition reimbursement, weekly
pay, and a professional and fun office working environment.Are U
willing to provide our members with your enthusiasm for service,
integrity to become their trusted financial partner, create and
support quality teamwork among staff and able to apply your
knowledge, skills and experience with member service and problem
solving to accomplish important and meaningful work.This position
is for U if you are able to float between our Luray, Stanley and
Shenandoah, VA branches, working full-time, a minimum of 30 hrs/wk,
and be available between the hours of 8 am - 6 pm Monday-Friday,
and 8 am-12 pm on Saturdays. The need to be flexible to cover
different branch need s is very important.Float Teller RoleFloats
to branches to accurately process financial transactions and being
an effective source of information for members: in lobby,
drive-thru window or by telephone. Provides friendly, professional,
confidential and effective assistance to members and teammates,
including training assistance, assuring a positive experience and
minimizing wait time.Major Duties and Responsibilities45% Floats to
numerous branch locations and is able to work a flexible schedule
to fill the needs of the branches locations, including Saturdays.
Welcome members and demonstrate efficiency with financial
transactions for members: receives funds, posts transactions and
pays out funds as requested. Verbally confirm intended transactions
with members to assure needs are met and minimize errors. Provides
appropriate solutions and cross-sells credit union services.15%
Balances cash drawer daily to assure accuracy in transactions and
notifies supervisor regarding any outages. Appropriately applying
policies.10% Research, troubleshoot and resolve member and internal
inquiries regarding policies, practices and products.10% Receives
loan payments and savings deposits from members, addresses
inquiries on accounts, records amounts and dates of payments and
other significant information, checks member calculations and
validates checks and/or counts cash payments.10% Receives currency
for coin and verifies amounts, cashes checks according to written
procedures.5% Assist other departments and branches with
transactions as needed, provide support for the department and
branch managers in fulfilling member requests and merchant
verifications. Also aids teammates with training needs as needed.5%
Performs other duties as assigned.Must comply with all company
policies and procedures, applicable laws and regulations, including
but not limited to, the Bank Secrecy Act, the Patriot Act, and the
Office of Foreign Assets Control.Requirements:Knowledge and
SkillsEXPERIENCECash handling and customer service experience is
strongly preferred.EDUCATION/CERTIFICATIONS/LICENSESHigh school
degree or GED required.INTERPERSONAL SKILLSCourtesy, tact, and
diplomacy are essential elements of the job. Work involves personal
contact with others inside and/or outside the organization,
generally regarding routine matters for purposes of giving and
obtaining information, as well as advising or referring, which
commonly require shorter discussions.OTHER SKILLSMust have valid
driver's licenses and reliable means of transportation. Must adapt
to differing branch environments and demonstrate diplomacy, tact
and professionalism. Must be able to work a flexible schedule to
cover branches as needed, including Saturdays.ADA
RequirementsPHYSICAL REQUIREMENTSPerform primarily sedentary work
with limited physical exertion and regularly lifting cash box of up
to 10 lbs. and coin bags up to 30 lbs on occasion. Must be able to
stand, sit, walk for extend periods of time. Reach and grasp using
arms, hands and fingers. Must be capable of climbing / descending
stairs in emergency situation. Must be able to operate routine
office equipment including telephone, copier, facsimile, and
calculator. Must be able to routinely perform work on computer for
an average of 6-8 hours per day, when necessary. Must be able to
work extended hours whenever required or requested by management.
Must be capable of regular, reliable and timely attendance.WORKING
CONDITIONSMust be able to routinely perform work indoors in
climate-controlled shared work area with minimal noise.MENTAL
AND/OR EMOTIONAL REQUIREMENTSMust be able to perform job functions
independently or with limited supervision and work effectively
either on own or as part of a team. Must be able to read and carry
out various written instructions and follow oral instructions. Must
be able to speak clearly and deliver information in a logical and
understandable sequence. Must be able to use basic math skills and
spell accurately up to a high-school graduate level. Must be
capable of dealing calmly and professionally with numerous
different personalities from diverse cultures at various levels
within and outside of the organization and demonstrate highest
levels of customer service and discretion when dealing with the
public. Must be able to perform responsibilities with composure
under the stress of deadlines / requirements for extreme accuracy
and quality and/or fast pace. Must be able to effectively handle
multiple, simultaneous, and changing priorities. Must be capable of
exercising highest level of discretion on both internal and
external confidential matters.PI244a02b4d186-25660-34279170
Keywords: Partners 1st Federal Credit Union, Harrisonburg , Float Branch Sales Teller, Sales , Luray, Virginia
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