Senior Float Sales & Service Representative (Universal Banker)
Company: First Citizens Bank
Location: Harrisonburg
Posted on: May 22, 2023
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Job Description:
Overview: Are you a people person? Be a First Citizens person.
Join our branch team and make a difference. -As a Senior Sales &
Service Representative at First Citizens Bank, you will support
sales and service delivery in the branch. Builds and expands
banking relationships through proactive customer outreach and
customer service requests. Responsible for the fulfillment of
deposit accounts, payment solutions and digital access products; as
well as identifying and referring sales opportunities to the
appropriate bank partner. Adapts to the needs of the branch,
providing customer service in both a transaction processing and
sales role. -The successful candidate will demonstrate: -Influence:
Capable of building rapport with different personalities to drive
positive results -Sales Outreach: Self-starter that is disciplined
to manage daily calling activity to achieve required results.
-Communication Skills - Interpersonal: Comfortable and confident
with proactively engaging in conversation -Customer Service Skills:
Demonstrates professionalism and empathy in customer interactions
-Adaptability: Has the ability to learn and adapt quickly to new
information and technology -Teamwork: Strives to build strong
working relationships with those on their team as well as
cross-functional relationships -Flexibility: Capable of handling
multiple demands and can readily shift priorities to ensure work is
done efficiently -Agility: Able to process information and move
quickly through problem resolution Responsibilities: The essential
functions of the job include, but are not necessarily limited to,
the following: -Proactively engaging customers in conversation
about their financial needs -Opening deposit accounts and ancillary
banking products -Facilitating customer awareness and education of
bank services, including digital banking capabilities -Introducing
customers to other branch team members or bank partners who are
able to provide solutions for their financial needs -Processing
transactions and other account servicing requests -This position
will provide coverage for multiple branches. Qualifications:
Keywords: First Citizens Bank, Harrisonburg , Senior Float Sales & Service Representative (Universal Banker), Sales , Harrisonburg, Virginia
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