Service Technician Helper (HVAC)
Company: Southern States Cooperative.
Posted on: November 2, 2019
Performs installation, maintenance and repair of propane and/or oil
burning systems, HVAC units, equipment, and appliances for Southern
States Cooperative, Inc. (SSC) customers. May also perform repair
and maintenance work on diesel or gasoline tanks and equipment.
Strictly adheres to government regulations and SSC operating
procedures while working independently.
Essential Job Functions -- complexity of essential job functions
increases with grade level
- Maintain regular communication with facility leadership regarding
daily service dispatching for new installation, repair and
maintenance of appliances, systems and related equipment. Provide
updates and input on installation schedule, job progress, account
issues, supply of materials and other critical factors.
- Safely install and repair propane, oil burning, diesel and/or
gasoline systems, equipment, and appliances according to federal
and state codes. Calibrate equipment to proper settings.
Effectively utilize HVAC, mechanical, electrical, millwright,
plumbing, and other specialized skills and the appropriate tools as
determined by the job.
- Read and effectively interpret electrical and mechanical
blueprints, manuals, engineering specifications, diagrams, meters,
gauges, and control panels to perform installations and repair
equipment. Gather and analyze information to diagnose malfunctions
and troubleshoot systems.
- Represent SSC in a positive manner by providing reliable and
prompt service to customers. Communicate in a professional and
courteous manner. Provide usage instructions for all equipment and
appliances serviced. Review account details, collect payments or
provide invoices, and confirm future service with customers. Strive
to grow and maintain SSC market share through excellent service and
- Discuss new equipment sales with current and prospective
customers. Conduct site surveys and identify products and equipment
to meet capacity needs. Assist customers in making an educated and
informed decision by reviewing options and presenting
- Effectively operate Southern States Cooperative, Inc. (SSC)
commercial motor vehicles in compliance with government regulations
and SSC policy. Perform routine maintenance and repair to keep
vehicles in good working condition.
- Depending upon location, may load and deliver supplies of propane
and/or other fuels according to standard operating procedures.
Handle and lift canisters into truck and/or utilize load hose,
meters, gauges, and terminal controls for bulk fuel loading (top
load and bottom load). Obtain distribution of fuel from SSC
facility or third party terminals.
- Prepare and maintain invoices, reports, logs, vehicle and
equipment maintenance records and other related documents
accurately, neatly, and in a timely manner.
- Maintain complete and up-to-date files on parts manuals, service
manuals, and service bulletins. Maintain files on all equipment
sold including design, bill of materials, follow-up report,
guarantee and warranty cards, and records of service.
- Ensure that all in-warranty parts are returned to supplier along
with proper information in order for location to receive proper
- Maintain adequate parts inventory. Assist with taking physical
inventory of parts, equipment and merchandise. Adhere to inventory
control initiatives. May assist with shipping and/or receiving of
related products as determined by business need. Effectively
utilize forklift and other material handling equipment according to
- Participate in specialized training, certification courses,
and/or meetings as requested. Learn and develop techniques to
enhance job performance and to stay current on industry safety and
- Maintain a clean and orderly work area by keeping tools,
equipment and supplies in proper places. Minimize waste and
properly dispose of waste material. Perform all related cleaning of
equipment, vehicle and work areas according to Housekeeping Plan
and SSC procedures.
- Perform work safely as to not cause harm to yourself, customers
and property, co-workers, equipment, or inventory. Utilize Personal
Protective Equipment (PPE) as required. Operate all equipment and
vehicles according to SSC policy and government regulations. Comply
with OSHA regulations, Southern States Environmental Health and
Safety (EHS) standards, work rules and policies.
- Perform all other job functions as assigned.
Equal Opportunity Employer Minorities/Women/Protected
Keywords: Southern States Cooperative., Harrisonburg , Service Technician Helper (HVAC), Professions , Harrisonburg, Virginia
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