Ophthalmic Technician
Company: Eye Care Partners
Location: Richmond
Posted on: May 3, 2024
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Job Description:
EyeCare Partners is the nations leading provider of clinically
integrated eye care. Our national network of over 300
ophthalmologists and 700 optometrists provides a lifetime of care
to our patients with a mission to enhance vision, advance eye care
and improve lives. Based in St. Louis, Missouri, over 650
ECP-affiliated practice locations provide care in 18 states and 80
markets, providing services that span the eye care continuum. For
more information, visit www.eyecare-partners.com. JOB DESCRIPTION
POSITION: Lead Ophthalmic Technician DEPARTMENT: Clinical REPORTS
TO: Practice Administrator JOB SUMMARY: This individual is
responsible for oversight and management of all clinical staff, and
the supervision of all patient care processes. This includes
ensuring all patient testing is appropriately scheduled, performed
and documented. Travel is required, and we reimburse for both
travel time and mileage. EDUCATION AND EXPERIENCE: Certified as
ophthalmic technician or medical technologist. Five years
experience in supervision of clinical operations. Working knowledge
of all aspects regarding ophthalmic care. Demonstrated skills in
motivating and training professional staff. College degree
preferred. ESSENTIAL SKILLS AND ABILITIES: Excellent written and
oral communication. Proven ability to work well in a supervisory
capacity. Management of multiple projects simultaneously.
Empathetic personality with concern for patients needs. Strong
organization with attention to detail. Ability to work as a team
member. Demonstrated computer literacy. RESPONSIBILITIES: Personnel
Management Assists in recruiting, hiring, training, and
disciplinary action of technical personnel under supervision of
practice administrator. Supervises technical personnel, including
preparing and monitoring job descriptions and personnel
evaluations; assists with salary reviews for technical staff.
Develops and maintains a training program for clinical staff,
including the immediate supervision of untrained assistants.
Appropriately schedules technical staff in accordance with clinic
needs; approves time off requests for technical staff. Organizes
and conducts regular meetings of technical staff; participates in
regular management team meetings. Consults with practice
administrator on problems and interpretation of policies to ensure
patient needs are met. Develops and implements protocols for
continuing education of technical staff. Plans and organizes
quarterly in-service training programs. Clinic Responsibilities
Performs patient work-ups and diagnostic testing as required by
most senior level clinical staff. Answers patient questions and
telephone inquiries, including but not limited to, attaining
resolution to patient problems. Ensures all clinic equipment is
functioning properly; requests repairs and maintenance, as needed.
Triage Determines which patient should be taken next from the
waiting room to have testing initiated. Maintains a smooth flow of
patients to the physician, altering the test sequence as required.
Triages phone calls from patients, when necessary, to ensure
appointment is scheduled in a timely manner. Administrative
Maintains inventory levels; orders all clinical supplies. Manages
OSHA policies and procedures; maintains updated OSHA manual.
Participates on Safety Committee. Schedules all preventative
maintenance on covered instrumentation. Troubleshoots
malfunctioning equipment; calls repair companies as necessary.
Provides back-up support to other technicians, including returning
patient phone calls, managing prescription refills, and responding
to contact lens calls. Assists with patient check-in and check-out
as needed. Assists with appointment scheduling and surgery
scheduling as needed. Performs other tasks as required. EyeCare
Partners are equal opportunity/affirmative action employers. All
applicants will be considered for employment without attention to
race, color, religion, sex, sexual orientation, gender identity,
national origin, veteran or disability status. Physical
Requirements: While performing the duties of this job, the employee
is regularly required to talk and hear. The employee is
occasionally required to stoop, kneel, crouch or crawl. The
employee must frequently lift and/or move up to 10 pounds. Specific
vision abilities required by this job include close vision,
distance vision, color vision, peripheral vision, depth perception
and ability to adjust focus. If you need assistance with this
application, please contact [phone removed]. IND123 Employment
Type: Full Time
Keywords: Eye Care Partners, Harrisonburg , Ophthalmic Technician, Professions , Richmond, Virginia
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