Retail Golf Club Technician
Company: DICK'S Sporting Goods
Location: Harrisonburg
Posted on: April 24, 2024
Job Description:
At
DICK'S Sporting Goods, we believe in how positively sports can
change lives. On our team, everyone plays a critical role in
creating confidence and excitement by personally equipping all
athletes to achieve their dreams. We are committed to creating an
inclusive and diverse workforce, reflecting the communities we
serve.If you are ready to make a difference as part of the world's
greatest sports team, apply to join our team today!
OVERVIEW:
OVERVIEW:Our store teammates are passionate about creating an
exceptional shopping experience for ourcustomers through their
eagerness to help, high brand and execution standards, ability to
prioritizeand efficient execution of operational processes.
- Performs golf club repairs, including but not limited to,
re-gripping, re-shafting, loft and lie adjustments.
- Performs club fitting and club performance modifications
through use of club fitting equipment.
- Provides product and service recommendations according to
customer's needs.
- Manages workflow for all customer services including
establishing turn-around times to meet customer's needs.
- Consistently promotes Company programs including Warranty
Sales, Scorecard, Private Label Credit Card, etc.
- Manages golf service supply inventory by accurately tracking
shop usage.
- Completes, organizes, and stores all customers' work
orders.
- Provides a high level of customer service within the golf
area.
- Upholds Company standards for merchandise presentation by
ensuring that product is on the sales floor to proper inventory
levels and is maintained to daily standards.
- Maintains and participates in all recovery and cleanliness
standards.
- Adheres to established policies and procedures related to
safety, loss prevention and standard operating procedures.
Maintains confidentiality of all Company information.
- Takes an all-hands-on-deck approach to support the team across
the store.
- Performs other tasks as assigned by management.
TEAMMATE TRAITS:Our traits set the bar as to what great teammates
look like. They define the behaviors that can drive our business
while ensuring a great teammate and customer experience. Here are
the traits we look for in our store teammates:
- Ensures Accountability
- Customer-Focus
- Collaborative
- Instills Trust
- Decision-Quality/Decision-Making Abilities
- Action-Oriented
QUALIFICATIONS:
- Ability to stand, bend, stoop, reach, push, pull and lift up 15
to 35 lbs. items occasionally (up to 5 times per hour).
- Ability to work extended periods of time (up to 4 hours)
standing or walking.
- Ability to perform repetitive motions for short periods of time
(up to 2 hours continuously).
- Ability to stand, bend, stoop, reach, push, pull and lift up 15
to 35 lbs. items occasionally (up to 5 times per hour).
- Ability to work extended periods of time (up to 4 hours)
standing or walking.
- Ability to perform repetitive motions for short periods of time
(up to 2 hours continuously).
Keywords: DICK'S Sporting Goods, Harrisonburg , Retail Golf Club Technician, Professions , Harrisonburg, Virginia
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