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CUSTOMER SERVICE REPRESENTATIVE

Company: Shenandoah Growers
Location: Harrisonburg
Posted on: March 14, 2019

Job Description:

Type: Full-TimeJOB overview:The Customer Service Representative reports to the Lead Customer Service. This position works in adaily fast-paced environment. This position will continuethe development of our Customer's relationships, and at the same time, maintainingan impeccable work ethic. The qualified candidate processes Company’s customer orders in the Company’s software and must have strong attention to detail. The candidate will provideexceptional customer service and is capable to make a quick decision with no error. The teammate is responsible for revising existing orders that are in the Company’s system.JOB RESPONSIBILITIES:Manages customer’sphone callsProcesses customer’sorders into the Company’ssystemMust have attention to detailInvoices customers on a daily basis and/or as needed or assignedEnsures that data files are organizedCommunicates effectively, thoroughly, and courteously with internal and external customersCommunicates via phone, e-mail and any other sources assignedAbility to contribute to team goals and effortsAble to work in an office environment with mid-high stress due to deadlines as neededFollows directions from managementMaintains a clean work area and welcoming office spaceAbility to lift up to 25 lbsOther duties as assigned by managerMINIMUM QUALIFICATIONS:Customer Service experienceOne year general office experienceMS, Word, Outlook, and ExcelAttention to detailMust be able to work some weekendsStrong organization skillsSGI utilizes E-Verify and is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. In the event you require reasonable accommodation to apply for this job, please contact our company and appropriate assistance will be provided.

Keywords: Shenandoah Growers, Harrisonburg , CUSTOMER SERVICE REPRESENTATIVE, Other , Harrisonburg, Virginia

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