Cafe Lead

Company: Books-A-Million, Inc.
Location: Harrisonburg
Posted on: March 17, 2023

Job Description:

Reporting to the General Manager, the Caf-- Manager is responsible for ensuring the ongoing success of the caf-- and its operation.
Roles and Responsibilities

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• Adhere to the daily responsibilities of the barista position and Shift Lead
  
• Provide exceptional and prompt Customer Service.
  
• Craft Beverages according to our quality standards and ensure standards stay in place.
  
• Must comply and ensure compliance of Food and Safety requirements
  
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  • Complete on-going, daily and weekly cleaning of food surfaces, machinery and utensils, and customer areas.
    
  • Maintain store standards to comply with policies, directives, and local Health Department codes
    
    
  • Ensuring daily use of the Cafe Communication Binder.
    
  • Maintain Visual Merchandising guidelines for all Caf-- related merchandise.
    
  • Complete the Weekly Inventory Sheet and submit the final document to your District Manager.
    
  • Based upon inventory findings, complete the caf-- supply order to maintain adequate stock levels. -
    
  • Motivate Baristas to Increase Limited Time Offer Goals, DC, Auto Renewals, Comp Sales, MFM, and the Level of Customer Service in the Caf-- and Bookstore.
    
  • Manage the flow of Preventative Maintenance tasks to be completed throughout the week to ensure completion.
    
  • Maintain Cafe Conditions according to company standards at all times of the day.
    
  • Reviews operational reports and records to monitor stores' sales and profitability, manage payroll budgets, and ensure adherence to Company policies and procedures.
    
  • Create the caf-- weekly schedule and submit to the GM 2 weeks in advance
    
  • Interviewing and selecting caf-- personnel in accordance with the GM
    
  • On-board planning and execution of all training of baristas to the company standard
    
  • Community engagement to drive sales and events.
    
  • Manage all caf-- personnel to adhere to all BAM standards and caf-- initiatives to include coaching to improve performance.
    
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    • All corrective actions should be coordinated with the GM.
      
      
    • Responsible for executing orders and inventories and receiving
      
    • Delegating/performing the flow of Preventative Maintenance tasks to be completed throughout the week to ensure completion.
      
      

Keywords: Books-A-Million, Inc., Harrisonburg , Cafe Lead, Other , Harrisonburg, Virginia