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Member Service Representative (MSR) - JMU

Company: CommonWealth One Federal Credit Union
Location: Harrisonburg
Posted on: January 26, 2023

Job Description:

Member Service Representative (MSR)

James Madison University - Harrisonburg, VA

Full Time

CommonWealth One Federal Credit Union, a progressive and growing not-for-profit financial cooperative for over 70 years, is seeking a dynamic and self-motivated professional to deliver exceptional member service and meet production sales goals. You need to have passion and a strong ability for consistently meeting or exceeding the expectations of our members.

The Member Service Representative (MSR) will open new accounts, engage members/customers, and use effective consultative skills to discover member needs and match appropriate credit union products and services.

The Member Service Representative (MSR) will meet assigned loan production goals, work closely with members and the Lending department from member consumer loan application through closing.

The Member Service Representative (MSR) will join the branch team in serving the members and meeting overall branch service and sales goals.

The Member Service Representative (MSR) candidate will have:

  • A professional presence.
  • Demonstrated sales and service experience with background in consultative or service selling, preferably for a financial institution.
  • Some college degree, preferred.
  • Strong interpersonal, organizational & verbal/written communications skills.
  • Strong PC skills with knowledge of Microsoft Office Suite.
  • Bilingual skills are highly preferred
    We offer a competitive salary including incentives, health coverage, 401k employer match, leave accrual, free parking, and tuition assistance. The credit union is committed to providing training and coaching development.

    All MSR applicants who are considered for employment will be subject to bonding, credit, and criminal history report review. Apply directly online at and upload your resume to join Team One!

    CommonWealth One Federal Credit Union is proud to be an Equal Opportunity Employer.

    customer service, banking, financial services, retail sales, credit union, consultative selling, cross selling, MSR, member service representative, service selling, platform, customer service specialist, personal banker, teller,

Keywords: CommonWealth One Federal Credit Union, Harrisonburg , Member Service Representative (MSR) - JMU, Other , Harrisonburg, Virginia

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