Customer Service Specialist - Year-Round

Company: City of Harrisonburg
Location: Harrisonburg
Posted on: January 9, 2022

Job Description:

Customer Service Specialist - Year-Round Salary $12.15 Hourly Location Harrisonburg, VAJob TypePart-TimeDepartmentParks & RecreationJob Number6428 - (Nov. 2021)Closing Continuous + Description + Benefits + Questions DescriptionDo you want to utilize your customer service skills and abilities to make a difference for citizens and guests visiting the Lucy F. Simms Continuing Education Center and/or Cecil F. Gilkerson Community Activities Center? If so, the City of Harrisonburg's Parks and Recreation Department's Customer Service Specialist position may be the right career for you!The Parks and Recreation Department's Customer Service Specialist position is a year-round part-time position (no benefits) and a hiring rate of $12.15 per hour. A variety of shifts may be available throughout the week and on weekends during operating hours. The position requires availability to work a flexible schedule, including days, evenings/nights, weekends, and holidays.The Customer Service Specialist:+ Interacts with customers at the Lucy F. Simms Continuing Education Center and/or Cecil F. Gilkerson Community Activities Center to provide information in response to inquiries about processes or services;+ Monitors the conduct of patrons at the facility;+ Promotes facility services and events, including participating in the set-up and take-down of items such as tables, chairs, and more;+ Operates assigned office equipment, including cash registers and computer software/systems;+ Collects money and issues receipts of payment;+ Reconciles cash on hand with daily receipts;+ Maintains daily records;+ Performs daily maintenance tasks on a regular schedule;+ Cleans and disinfects facilities;+ Maintains the facility and storage areas in a clean and orderly fashion.Minimum QualificationsMinimum Qualifications:+ High school diploma or GED, or an equivalent combination of education and experience, is required.+ Availability to work a flexible schedule, including days, evenings/nights, weekends, and holidays is required.+ Click here to view the physical requirements for this position. (https://www.governmentjobs.com/careers/harrisonburg/classspecs/1220299?keywords=5428=classSpecifications) + Exemplary customer service abilities are required.+ Previous cashier experience is preferred but not required. The selected candidates for this position will be subject to the following screenings and must receive satisfactory results: + Credit check;+ Drug screen;+ Criminal background check.Supplemental InformationTo Apply: In order to be considered, all candidates must submit a complete a City of Harrisonburg online employment application, to include previous work experience and education history. The first review of applications is expected to begin by November 17, 2021. This position may close at any time after 10 calendar days. (posted 11/08/2021) All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability or veteran status.The City of Harrisonburg is an Equal Opportunity Employer. Full-time employees are eligible for a comprehensive benefit package that includes:+ Health and Vision Insurance + Dental Insurance + Paid Leave + Twelve paid holidays + Short Term Disability Insurance + Long Term Disability Insurance + Life Insurance + Flexible Spending Accounts - Medical and Dependent Care + Virginia Retirement System + Deferred Compensation Plan through ICMA-RC + Employee Assistance ProgramAdditionally, the City is a qualified employer under the Public Service Loan Forgiveness (PSLF) Program, which may qualify you for student loan forgiveness if you meet the PSLF Program requirements. 01 What is your highest level of education? + Less than 8th Grade+ Completed 8th Grade+ Attended High School+ High School Graduate+ GED+ Attend College+ College Graduate+ Attended Graduate School+ Master's Degree+ Graduate study beyond Master's+ Ph.D. or professional degree 02 Which of the following driver's license do you possess? + No Valid Driver's License+ Valid Driver's License+ Valid Commercial Learner's Permit+ Valid Commercial Driver's License (Class A or B) 03 Please list your weekly availability, including the days and times, in the box below. 04 Please select the following certifications that you possess. + CPR+ First Aid+ AED+ None of the above Required Question AgencyCity of HarrisonburgAddress 409 South Main Street Third Floor Harrisonburg, Virginia, 22801 Phone 540.432.8920 540.432.7796 Website https://www.harrisonburgva.gov/employment

Keywords: City of Harrisonburg, Harrisonburg , Customer Service Specialist - Year-Round, Other , Harrisonburg, Virginia