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Care Coordinator, Licensed - Behavioral Health

Company: Magellan Health
Location: Harrisonburg
Posted on: September 13, 2021

Job Description:

This position is regionally/locally based and meets with members to ensure ongoing care coordination services are identified and met using a person-centered approach. Provides communication and education regarding available services and community resources, communication with members on a monthly basis, or more frequently as requested, depending on the individual’s needs and preferences. For LTSS members, contact shall be at a frequency of at least every 90 days, even if the member requests less frequent contact.

  • Acts as the primary point of contact for members and the Interdisciplinary Care Team (ICT); leads ICT process and meetings; facilitates communications among relevant parties.
  • Monitors the provision of services as outlined in the Individual Care Plan (ICP) and achievement of desired outcomes. 
  • Provides communication and education regarding available services and community resources in a mode and manner that is culturally and developmentally appropriate and considers the member’s physical and cognitive abilities and level of literacy; assists member in developing self-management skills to effectively access and use services. 
  • Manages assigned case load. 
  • Participates in the Health Risk Assessment (HRA) process. 
  • Assesses for appropriate changes or additions to services, facilitates referrals for the members, and ensures the ICP is updated as necessary. 
  • Ensures that appropriate mechanisms are in place to receive enrollee input. 
  • Ensures member complaints and grievances are submitted according to the policies and procedures. 
  • Actively participates during care transitions.
  • Other duties as assigned.

Other Job Requirements

Responsibilities

Bachelor's degree in Health or Human Services field and at least 1 year of experience directly working with individuals who meet the MLTSS target population criteria or Registered Nurse, licensed in Virginia with at least 1 year of experience working as an RN.  Must be a licensed social worker, licensed mental health professional or Registered Nurse.

Demonstrated ability to communicate with members with complex medical needs and may have communication barriers.

General Job Information

Title

Care Coordinator, Licensed - Behavioral Health

Grade

23

Work Experience

Clinical

Education

Bachelors: Healthcare (Required), Bachelors: Human Services (Required), Masters

License and Certifications - Required

LCSW - Licensed Clinical Social Worker - Care Mgmt, LMHP - Licensed Mental Health Professional - Care Mgmt, LPC - Licensed Professional Counselor - Care Mgmt

License and Certifications - Preferred

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their
position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

Keywords: Magellan Health, Harrisonburg , Care Coordinator, Licensed - Behavioral Health, Other , Harrisonburg, Virginia

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