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Benefit Programs Specialist I (Harrisonburg Rockingham)

Company: Virginia State Government
Location: Harrisonburg
Posted on: February 11, 2020

Job Description:

Position InformationJob DescriptionBenefit Programs Specialist I represents the entry level in the occupational group for employees working under close supervision while being trained in determining eligibility for a variety of social services government assistance programs.Conducts interviews of persons to determine eligibility for assistance and re-determines their continuing eligibility; Explains nature of temporary assistance benefit programs and determines reasons and need for assistance; Processes applications for financial assistance and diversion; explains client responsibilities, rights and program availability; Evaluates consistency and completeness of data secured, and where indicated substantiates its accuracy; Computes assistance plans; Determines the need for and amount of allowances for special circumstance items; Evaluates such social factors as education, work experience, and levels of social functioning; and Evaluates employability of clients and explores potential sources of income.Minimum QualificationsSome knowledge of: basic human behavior; mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection and investigation.Skill in operating a personal computer and the associated office and agency software.Demonstrated ability to: communicate effectively both orally and in writing; interview, gather information, and evaluate situations; analyze information; apply common sense understanding to carry out instructions furnished in written or oral form; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; use various types of automated technology to establish and maintain case records, access and retrieve data, create reports and manipulate data; maintain professional ethics related to confidentiality; meet deadlines, plan, organize and prioritize tasks; establish and maintain effective working relationships with others in a positive and tactful manner under sometimes stressful situations and and analyze, interpret and apply complex federal, state law and regulations and analyze, interpret and apply complex federal, state law and regulations.Preferred QualificationsHigh school diploma or equivalent supplemented with additional training and related work experience OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.Working knowledge of financial assistance programs sufficient to determine/re-determine eligibility for benefits; prefer completion of required Benefit Programs training and experience with agency related software.Prefer bilingual English/Spanish skills.Considerable knowledge and use of automated eligibility systems, particularly the Virginia Case Management System (VACMS).Special RequirementsApplicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and must be able to meet agency insurance policy standards. and/or pre-employment drug screen.The investigation may include: fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority.All offers of employment are contingent upon satisfactory results of the required checks and screenings.Employee must be willing to work in community emergency shelter in the event of a natural disaster or emergency.This position is covered under Code of Virginia 63.2-1601.1 or 63.2-1720 requiring the finalist candidate to submit to fingerprinting and provide personal descriptive information for a criminal history record check through the Central Criminal Records Exchange and a search of the Central Registry.Special Instructions to ApplicantsApplications/resumes for this position must be submitted electronically through this website.Mailed, emailed, faxed, or hand delivered applications and resumes will not be accepted.This website will provide a confirmation of receipt when the application is submitted for consideration.Consideration for an interview is based solely on the information provided.Please refer to your RMS account for the status of your application and this position.Contact InformationNameJanie GoodPhone540-574-5126FaxFAXED APPLICATIONS WILL NOT BE ACCEPTED FOR THIS POSITIONEmailEMAILED APPLICATIONS WILL NOT BE ACCEPTED FOR THIS POSITIONWorking Title: Benefit Programs Specialist I (Harrisonburg Rockingham)Role Title: Local-ClassifiedJob Open Date: 02/07/2020Job Close Date: 02/21/2020Open Until Filled: NoIs this position funded in whole or in part by the American Recovery & Reinvestment Act (Stimulus Package)?: NoHiring Range: $28,187 - $89,647Agency: Dept of Social Services - Local (765-01)Agency Website: Visit the Department of Social Services' WebsiteLocation: Harrisonburg - 660Position Number: L0268Job Posting Number: 1063123Type of Recruitment: General Public - GDoes this position have telework options?: NoBilingual/Multilingual Skill Requirement/Preference: YesJob Type: Full-Time (Salaried)Job Type Detail: Full-Time Salaried - Non-Faculty- FTS-1Pay Band: UG

Keywords: Virginia State Government, Harrisonburg , Benefit Programs Specialist I (Harrisonburg Rockingham), Other , Harrisonburg, Virginia

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