Area Manager II - Troy, VA
Company: Amazon
Location: Troy
Posted on: April 3, 2026
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Job Description:
This position requires in-role training at an operating site
which will be up to 7 weeks in duration. This training will be
located 50 miles away from the home site location. All travel
accommodations for training will be booked and paid for by Amazon.
Our WW Operations network delivers millions of packages and smiles
to Amazon customers every day. We are looking for motivated,
customer-focused individuals who want to join our team as an Area
Manager. In this role, you will lead a team of hourly workforce and
will be responsible for engaging your team during their shifts to
maintain the highest levels of safety, quality, attendance, and
performance. You will also play a key role in maintaining our
customer expectations to ensure customer orders are delivered at
the right time, to the right location. Our Operation’s workflow has
three major components: First mile - where the product is housed
and ready for order; Middle mile - where the order is hauled to
your area; and Last mile - when the product is delivered to the
customer’s door. Please note that all workflows have slight
building variations, but one thing is constant: our vision and
dedication to the customer. Key job responsibilities - Support,
mentor, and motivate your hourly workforce - Manage safety,
quality, productivity, and customer delivery promises - Collaborate
with all support teams including Safety, Engineering, Loss
Prevention, Quality Assurance, Human Resources to develop plans to
meet business objectives - Lift up to 49 pounds and frequently
push, pull, squat, bend, and reach - Stand/walk for up to 12 hours
during shifts - Work in an environment where the noise level varies
and can be loud - Work in an environment that is subject to
variable temperatures and weather (delivery stations include
outside loading departments) - Continuously climb and descend
stairs (applies to sites with stairs) - Work a flexible schedule
(weekends and/or overnight shifts) Our fulfillment network launches
new Operations sites every year, providing various opportunities
for your professional growth. We hire Area Managers based on
location preference and the business’ current openings. - 2 years
of employee and performance management experience - Bachelor's
degree or equivalent, or 2 years of Amazon (blue badge/FTE)
experience - Work a flexible schedule/shift/work area, including
weekends, nights, and/or holidays - 1 years of performance metrics,
process improvement or lean techniques experience - Experience
managing a team of 20 employees - Experience with process
improvements (Lean process, Kaizen, and/or Six Sigma) - Excellent
customer service, communication, and interpersonal skills - A
Bachelor’s or Master’s degree in Engineering, Operations, Supply
Chain/Logistics, or a related field. - Industry experience in:
retail, F&B, military, manufacturing, automotive, biotech,
electronics, energy, instrumentation, machinery, defense/aerospace,
medical, cosmetics, production or distribution environments. Amazon
is an equal opportunity employer and does not discriminate on the
basis of protected veteran status, disability, or other legally
protected status. Our inclusive culture empowers Amazonians to
deliver the best results for our customers. If you have a
disability and need a workplace accommodation or adjustment during
the application and hiring process, including support for the
interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more
information. If the country/region you’re applying in isn’t listed,
please contact your Recruiting Partner. The base salary range for
this position is listed below. Your Amazon package will include
sign-on payments and restricted stock units (RSUs). Final
compensation will be determined based on factors including
experience, qualifications, and location. Amazon also offers
comprehensive benefits including health insurance (medical, dental,
vision, prescription, Basic Life & AD&D insurance and option
for Supplemental life plans, EAP, Mental Health Support, Medical
Advice Line, Flexible Spending Accounts, Adoption and Surrogacy
Reimbursement coverage), 401(k) matching, paid time off, and
parental leave. Learn more about our benefits at
https://amazon.jobs/en/benefits . USA, VA, Troy - 70,000.00 -
90,900.00 USD annually
Keywords: Amazon, Harrisonburg , Area Manager II - Troy, VA, Logistics, Transportation & Drivers , Troy, Virginia
