Configuration Management Quality Assurance Lead
Company: CACI
Location: Sterling
Posted on: April 2, 2026
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Job Description:
Job Title: Configuration Management Quality Assurance Lead Job
Category: Information Technology Time Type: Full time Minimum
Clearance Required to Start: TS/SCI with Polygraph Employee Type:
Regular Percentage of Travel Required: Up to 10% Type of Travel:
Local * * * The Opportunity : We are seeking an experienced
Configuration Management Quality Assurance Lead to oversee and
improve our configuration management processes and ensure the
quality and integrity of our hardware and software configurations.
The ideal candidate will lead efforts to maintain consistent and
reliable configurations across our development, testing, and
production environments. Responsibilities: Identifies and tracks
program risks and action items to closure, and assess risk and cost
of changes Establishes and maintains a close working relationship
with other areas, service providers, customers, and technical staff
Delivers briefings and training as required to leadership,
individuals or teams across the program to ensure common
understanding to meet objectives Ensures senior management are
always informed of appropriate activities and issues (early and
frequently) Raises issues, questions and concerns; Validates
results, reports discrepancies, and follows through to ensure that
all issues are resolved Ensures compliance with process-specific
standards and policies, and stays abreast of process changes
Utilize ServiceNow dashboards, tools, and techniques to report the
status of the process as needed Support measurement and reporting
for weekly and monthly meetings and as required Identify areas for
improvement in practices and recommend solutions Manages end-to-end
projects that follow procedures, work instructions, and templates
to support process execution Develops and maintains relevant and
appropriate project management documentation and artifacts (i.e.
project schedules, briefings, reports, etc.) Leads efforts ensuring
high performance and quality are consistent Develop and maintain
customer required and identify and recommend changes or additions
to quality metrics and KPIs Establish goals and objectives for the
team(s), running day-to-day operations for the assigned projects
Lead a team of Configuration Management Process Analysts in
day-to-day work Develop and implement quality assurance strategies
and processes for configuration management initiatives Lead quality
audits of configuration management processes, documentation, and
outcomes Collaborate with engineering teams to ensure quality
standards are met throughout project lifecycles Ensure Impact of
change on other services and Configuration Items (CIs) are
effectively assessed Qualifications: TS/SCI with poly required
Bachelor's degree in Computer Science, Information Technology, or
related field 10 years of experience in network operations, quality
assurance, or related roles Good working knowledge of the Service
Management workflows and ITSM processes ITIL V3 or 4 certification
and training Experience with Network Capacity Management processes
and practices Strong understanding of network technologies and
capacity management principles Proficiency in QA methodologies,
tools, and best practices Experience with automation testing tools
and scripting languages Excellent analytical and problem-solving
skills Strong communication and interpersonal skills Ability to
work in a fast-paced, dynamic environment Strong understanding of
network protocols, architectures, and technologies (e.g., TCP/IP,
MPLS, SDN) Experience with network monitoring and performance
management tools - What You Can Expect: A culture of integrity. At
CACI, we place character and innovation at the center of everything
we do. As a valued team member, you’ll be part of a high-performing
group dedicated to our customer’s missions and driven by a higher
purpose – to ensure the safety of our nation. An environment of
trust. CACI values the unique contributions that every employee
brings to our company and our customers - every day. You’ll have
the autonomy to take the time you need through a unique flexible
time off benefit and have access to robust learning resources to
make your ambitions a reality. A focus on continuous growth.
Together, we will advance our nation's most critical missions,
build on our lengthy track record of business success, and find
opportunities to break new ground — in your career and in our
legacy. Pay Range : There are a host of factors that can influence
final salary including, but not limited to, geographic location,
Federal Government contract labor categories and contract wage
rates, relevant prior work experience, specific skills and
competencies, education, and certifications. Our employees value
the flexibility at CACI that allows them to balance quality work
and their personal lives. We offer competitive compensation,
benefits and learning and development opportunities. Our broad and
competitive mix of benefits options is designed to support and
protect employees and their families. At CACI, you will receive
comprehensive benefits such as; healthcare, wellness, financial,
retirement, family support, continuing education, and time off
benefits. The proposed salary range for this position is: $120,800
- $265,800 CACI is an Equal Opportunity Employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, pregnancy, sexual orientation, age,
national origin, disability, status as a protected veteran, or any
other protected characteristic.
Keywords: CACI, Harrisonburg , Configuration Management Quality Assurance Lead, IT / Software / Systems , Sterling, Virginia
