Non-Medical Case Manager

Company: Professional Solutions Delivered, Llc
Location: Triangle
Posted on: April 1, 2026

Job Description:

Professional Solutions Delivered, LLC (ProSoDel) is a total solutions provider for government and commercial customers in the areas of Program Management, Logistics, Organizational Change Management, Communications, Training, and Information Technology (IT) Support Services. We are currently seeking a Non-Medical Case Manager to join our team of professionals in support of the U.S. Marine Corps Wounded Warrior Regiment. Essential Duties & Job Functions . Demonstrate compassion, patience, and understanding in dealing with individuals with varying support needs. Work cases until all issues have been resolved before transferring them back to the WWCC or Contact Centers for continued outreach and support. May provide a 120-day post End of Active Services for a Recovering Service Member whose case was supported by a Recovery Care Coordinator while on active duty Performs related work as assigned. Job Requirements (Education, Experience, Professional Associations) Required Education Bachelor’s Degree combined with 3 years’ of experience working with the federal government or nonmedical case management field; OR High School Diploma combined with at least 5 years’ experience associated with non-medical case management or related field identifying needs and paring with resources and providing guidance to service members. Required Experience Counseling experience or similar work in civilian community service settings. Strong interpersonal communication skillset including negotiating skills. Excellent oral and written communication skills. Knowledge of Marine Corps culture; understand the significance of the cultural bond and Marine ethos needed when dealing with Marines. Clearance Must be a United States Citizen. Must possess a favorable and current adjudication at the T-3, T-3R, NACLC, or higher level. Active DoD Security Clearance is highly desired. Additional Information Hours of Operation: 0800-1630 ET Mon-Fri. *As a condition of employment, employees must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws.

Keywords: Professional Solutions Delivered, Llc, Harrisonburg , Non-Medical Case Manager, IT / Software / Systems , Triangle, Virginia