Manager II, Business Analytics
Company: Navy Federal Credit Union
Location: Vienna
Posted on: January 14, 2026
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Job Description:
Manage team of Analysts that provide Digital Analytics to the
Marketing organization and NFCU business units to gather, organize
and review data to identify strategic issues and opportunities
affecting growth and profitability of the organization. Contribute
to the development of functional strategy by recommending best
practices and process improvements. Develops specialized skill set
and proficiency with procedures and analysis techniques. Provide
Media Operations support to implement, manage and monitor media
tags and pixels. This position is eligible for the TalentQuest
employee referral program. If an employee referred you for this
job, please apply using the system-generated link that was sent to
you. Responsibilities • Oversees multiple Business Analyst teams or
a large function, is responsible for Digital Analytics, strategy
and planning to align business operations with the credit unions
mission and goals • Manage multiple teams and/or specialized units
of analysts, ensuring the execution of technical and operational
plans • Hands-on experience with Adobe Experience Platform and
Adobe Experience Cloud, including Adobe Launch, Adobe Analytics,
Adobe Web & Mobile SDK, and Customer Journey Analytics (CJA) • Lead
and advise on resolution of complex data sourcing and quality
issues impacting key business initiatives • Provide mentorship and
professional development for team members and prepare successors
for leadership role • Collaborate on development of Analytics for
NFCU Product applications (i.e. Credit Card, Auto Loan, Membership)
• Lead and manage vendor consulting teams to ensure alignment with
project goals and deliverables • Develop and deliver high-impact
presentations to senior marketing executives, including the Chief
Marketing Officer (CMO) • Build and present compelling business
cases to support strategic initiatives and decision-making
Qualifications • College/university degree and 7 years work
experience; 3 years of management experience • Expertise in
managing analytics programs and projects, ensuring delivery aligns
with business priorities and timelines (Adobe Experience Platform /
Adobe Experience Cloud / Adobe Analytics / Adobe Launch) • Strong
understanding of media operations, including supporting agency
media workflows • Expertise in data export processes, such as Data
Warehouse, Datafeeds, Conversion API, and event forwarding •
Experience integrating and analyzing consent management solutions,
including OneTrust • Ability to guide team members in employing the
appropriate analytical techniques to solve complex business
problems • Experience in establishing quality control mechanisms to
ensure accuracy and reliability of analytical outputs • Ability to
develop metrics and key performance indicators (KPIs) that measure
the success and impact of analytics initiatives • Strong ability to
manage multiple teams, ensuring alignment and cohesion in achieving
objectives • Expertise in managing projects from conception to
execution, ensuring adherence to timelines and budgets • Ability to
analyze diverse data and identify trends to inform decision-making
and strategic planning • Excellent communication skills, able to
convey complex ideas and strategies to various audiences •
Flexibility to adapt strategies and processes in response to
evolving business conditions or challenges • Commitment to
fostering team growth through training, feedback, and recognizing
achievements • Demonstrate exceptional communication skills,
collaborating effectively with senior leadership, development
teams, and multiple business unit Desired Qualification(s) •
Master’s Degree in related field or equivalent combination of
training, education and experience • Proven track record in
migrating from Adobe Experience Cloud to Adobe Experience Platform
(preferred) • Proficiency with tagging and monitoring tools, such
as ObservePoint • Documentation and project management of
initiatives (Azure Dev Ops, Asana) Hours: Monday - Friday, 8:00AM -
4:30PM Location: 820 Follin Lane, Vienna, VA 22180 About Us Navy
Federal provides much more than a job. We provide a meaningful
career experience, including a culture that is energized, engaged
and committed; and fierce appreciation for our teams, who are
rewarded with highly competitive pay and generous benefits and
perks. Our approach to careers is simple yet powerful: Make our
mission your passion. • FORTUNE 100 Best Companies to Work For®
2025 • Yello and WayUp Top 100 Internship Programs • Computerworld®
Best Places to Work in IT • Newsweek Most Loved Workplaces •
FORTUNE Best Workplaces for Women ™ 2024 • 2025 PEOPLE® Companies
That Care • Newsweek Most Trustworthy Companies in America •
Military Times 2024 Best for Vets Employers • Best Companies for
Latinos to Work for 2025 • Forbes® 2025 America’s Best Large
Employers • Forbes® 2025 Americas Best Employers for New Grads •
Forbes® 2025 Americas Best Employers for Tech Workers • 2025
RippleMatch Campus Forward Award Winner for Overall Excellence •
Military.com Top Military Spouse Employers 2025 • 2025 Handshake
Early Talent Award
Keywords: Navy Federal Credit Union, Harrisonburg , Manager II, Business Analytics, IT / Software / Systems , Vienna, Virginia
