Front Desk Concierge - Reston, VA
Company: Compass Concierge Services
Location: Reston
Posted on: April 1, 2026
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Job Description:
Description The Role At Compass Concierge, we don’t just staff a
desk; we curate an experience. Reston, VA is a vibrant, active
community, and as our Front Desk Concierge, you are the heartbeat
of the building. We are looking for part-time , warm, empathetic
professionals who can manage the logistics of a fast-paced lobby
while making every resident feel truly at home. Why Join Compass
Concierge? Our Compass Concierge Team proudly serves thousands of
people every day in our buildings throughout the DMV. Rooted in
service and united by our purpose, we strive to do great things for
our residents and the Reston community. We believe a career should
develop your talents, fuel your passions, and empower your
professional growth. If you want to make a tangible difference in
the lives of others while growing with a premier hospitality team,
Compass is the place to be. What You’ll Do Create Connections:
Build rapport by learning resident names and preferences to deliver
a personalized, luxury experience. Manage the Flow: Handle package
logging, vendor check-ins, and service requests using digital
tracking platforms. Be the Expert: Provide local recommendations,
manage amenity reservations, and assist with move-in logistics.
Maintain the Standard: Keep the lobby polished and professional,
ensuring building policies are followed with courtesy and
discretion. Safety First: Monitor building access and remain the
"calm in the storm" during emergencies, coordinating with
authorities when necessary. What You Bring Experience: 3 years of
customer service (hospitality, luxury residential, or hotels
preferred). Background: Prior experience in a concierge or front
desk role is required. Skills: Excellent verbal and written
communication; you can write a professional shift report and hold a
great conversation. Tech Savvy: Familiarity with Microsoft Office;
experience with BuildingLink, Yardi, or KeyLink is a major plus.
Appearance: You take pride in a polished, professional look
(Black/Navy suit required). Flexibility: You’re available for a
schedule that may include weekends, holidays, or inclement weather.
Capability: You have reliable transportation, are comfortable being
on your feet for long periods, and can lift up to 50 lbs. when
those heavy packages arrive. The Perks Competitive pay with growth
and merit increase opportunities Accrued paid sick time Commuter
benefits and Employee Discount program Access to the Compass Care
Employee Assistance Program Equal Employment Opportunity Statement
Compass Concierge is an equal opportunity employer. We provide
equal employment opportunities to all applicants for employment
without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other
characteristic protected by federal, state or local laws
Keywords: Compass Concierge Services, Harrisonburg , Front Desk Concierge - Reston, VA, Hospitality & Tourism , Reston, Virginia
