Customer Service Specialist - Year-Round
Company: City of Harrisonburg
Location: Harrisonburg
Posted on: July 28, 2022
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Job Description:
Customer Service Specialist - Year-Round Salary $13.14 Hourly
Location Harrisonburg, VAJob TypePart-TimeDepartmentParks &
RecreationJob Number6428 - (April 2022)Closing Continuous +
Description + Benefits + Questions DescriptionDo you want to
utilize your customer service skills and abilities to make a
positive impact on citizens and guests visiting the Lucy F. Simms
Continuing Education Center and/or Cecil F. Gilkerson Community
Activities Center? If so, the City of Harrisonburg's Parks and
Recreation Department's Customer Service Specialist position may be
the right career for you!The Parks and Recreation Department's
Customer Service Specialist position is a year-round part-time
position (no benefits) and a preferred hiring rate of $13.14 per
hour. The position requires availability to work a flexible
schedule, including days, evenings/nights, weekends, and
holidays.As a Customer Service Specialist, you will:+ Interact with
customers to provide information in response to inquiries about
processes or services;+ Monitor the conduct of patrons at the
facility;+ Promote facility services and events;+ Operate assigned
office equipment, including cash registers and computer
software/systems;+ Collect money and issue receipts of payment;+
Reconcile cash on hand with daily receipts;+ Maintain daily
records;+ Perform daily maintenance tasks on a regular schedule;+
Maintain the facility and storage areas in a clean and orderly
fashion.Minimum QualificationsMinimum Requirements:+ Completion of
the tenth grade or an equivalent combination of education and
experience. High school diploma or GED, preferred.+ At least 16
years of age prior to hire date, approximately 3 weeks after
initial application date.+ Availability to work a flexible
schedule, including days, evenings/nights, weekends, and holidays
is required.+ Click here to view the physical requirements for this
position.
(https://www.governmentjobs.com/careers/harrisonburg/classspecs/1220299?keywords=5428=classSpecifications)
+ Experience as a cashier or with a point-of-sale system and some
experience providing customer service is preferred.The selected
candidate for this position will be subject to the following
screenings and must receive satisfactory results:+ Credit check;+
Drug screening; and+ Criminal background check.Supplemental
InformationTo Apply: In order to be considered, all candidates must
submit a complete a City of Harrisonburg online employment
application, to include previous work experience and education
history. The first review of applications is expected to begin by
April 29, 2022. This position may close at any time after 10
calendar days. (posted 04/20/2022) All qualified applicants will
receive consideration for employment without regard to race, color,
religion, gender, sexual orientation, national origin, disability
or veteran status.The City of Harrisonburg is an Equal Opportunity
Employer.Full-time employees are eligible for a comprehensive
benefit package that includes:+ Health and Vision Insurance +
Dental Insurance + Paid Leave + Thirteen paid holidays + Short-Term
Disability Insurance + Long-Term Disability Insurance + Life
Insurance + Flexible Spending Accounts - Medical and Dependent Care
+ Health Savings Account + Virginia Retirement System + Deferred
Compensation Plan through MissionSquare + Employee Assistance
ProgramAdditionally, the City is a qualified employer under the
Public Service Loan Forgiveness (PSLF) Program, which may qualify
you for student loan forgiveness if you meet the PSLF Program
requirements. 01 What is your highest level of education? + Less
than 10th Grade+ Completed 10th Grade+ Completed 11th Grade+
Completed 12th Grade+ High School Graduate+ GED+ Attend College+
College Graduate+ Attended Graduate School+ Master's Degree+
Graduate study beyond Master's+ Ph.D. or professional degree 02
What age will you be at the anticipated hire date (approximately 3
weeks after initial application date)? + I will be younger than 16
years of age.+ I will be 16 years of age or older. 03 Are you
available to work a flexible schedule, including days,
evenings/nights, weekends, and holidays? + Yes+ No 04 Please list
your weekly availability, including the days and times, in the box
below. 05 Please select the following certifications that you
possess. + CPR+ First Aid+ AED+ None of the above 06 Which
location(s) would you like to be considered for? Please select all
that apply. + Lucy F. Simms Continuing Education Center+ Cecil F.
Gilkerson Community Activities Center Required Question AgencyCity
of HarrisonburgAddress 409 South Main Street Third Floor
Harrisonburg, Virginia, 22801 Phone 540.432.8920 540.432.7796
Website https://www.harrisonburgva.gov/employment
Keywords: City of Harrisonburg, Harrisonburg , Customer Service Specialist - Year-Round, Hospitality & Tourism , Harrisonburg, Virginia
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here to apply!
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