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Customer Service Specialist - Year-Round

Company: City of Harrisonburg
Location: Harrisonburg
Posted on: July 28, 2022

Job Description:

Customer Service Specialist - Year-Round Salary $13.14 Hourly Location Harrisonburg, VAJob TypePart-TimeDepartmentParks & RecreationJob Number6428 - (April 2022)Closing Continuous + Description + Benefits + Questions DescriptionDo you want to utilize your customer service skills and abilities to make a positive impact on citizens and guests visiting the Lucy F. Simms Continuing Education Center and/or Cecil F. Gilkerson Community Activities Center? If so, the City of Harrisonburg's Parks and Recreation Department's Customer Service Specialist position may be the right career for you!The Parks and Recreation Department's Customer Service Specialist position is a year-round part-time position (no benefits) and a preferred hiring rate of $13.14 per hour. The position requires availability to work a flexible schedule, including days, evenings/nights, weekends, and holidays.As a Customer Service Specialist, you will:+ Interact with customers to provide information in response to inquiries about processes or services;+ Monitor the conduct of patrons at the facility;+ Promote facility services and events;+ Operate assigned office equipment, including cash registers and computer software/systems;+ Collect money and issue receipts of payment;+ Reconcile cash on hand with daily receipts;+ Maintain daily records;+ Perform daily maintenance tasks on a regular schedule;+ Maintain the facility and storage areas in a clean and orderly fashion.Minimum QualificationsMinimum Requirements:+ Completion of the tenth grade or an equivalent combination of education and experience. High school diploma or GED, preferred.+ At least 16 years of age prior to hire date, approximately 3 weeks after initial application date.+ Availability to work a flexible schedule, including days, evenings/nights, weekends, and holidays is required.+ Click here to view the physical requirements for this position. (https://www.governmentjobs.com/careers/harrisonburg/classspecs/1220299?keywords=5428=classSpecifications) + Experience as a cashier or with a point-of-sale system and some experience providing customer service is preferred.The selected candidate for this position will be subject to the following screenings and must receive satisfactory results:+ Credit check;+ Drug screening; and+ Criminal background check.Supplemental InformationTo Apply: In order to be considered, all candidates must submit a complete a City of Harrisonburg online employment application, to include previous work experience and education history. The first review of applications is expected to begin by April 29, 2022. This position may close at any time after 10 calendar days. (posted 04/20/2022) All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability or veteran status.The City of Harrisonburg is an Equal Opportunity Employer.Full-time employees are eligible for a comprehensive benefit package that includes:+ Health and Vision Insurance + Dental Insurance + Paid Leave + Thirteen paid holidays + Short-Term Disability Insurance + Long-Term Disability Insurance + Life Insurance + Flexible Spending Accounts - Medical and Dependent Care + Health Savings Account + Virginia Retirement System + Deferred Compensation Plan through MissionSquare + Employee Assistance ProgramAdditionally, the City is a qualified employer under the Public Service Loan Forgiveness (PSLF) Program, which may qualify you for student loan forgiveness if you meet the PSLF Program requirements. 01 What is your highest level of education? + Less than 10th Grade+ Completed 10th Grade+ Completed 11th Grade+ Completed 12th Grade+ High School Graduate+ GED+ Attend College+ College Graduate+ Attended Graduate School+ Master's Degree+ Graduate study beyond Master's+ Ph.D. or professional degree 02 What age will you be at the anticipated hire date (approximately 3 weeks after initial application date)? + I will be younger than 16 years of age.+ I will be 16 years of age or older. 03 Are you available to work a flexible schedule, including days, evenings/nights, weekends, and holidays? + Yes+ No 04 Please list your weekly availability, including the days and times, in the box below. 05 Please select the following certifications that you possess. + CPR+ First Aid+ AED+ None of the above 06 Which location(s) would you like to be considered for? Please select all that apply. + Lucy F. Simms Continuing Education Center+ Cecil F. Gilkerson Community Activities Center Required Question AgencyCity of HarrisonburgAddress 409 South Main Street Third Floor Harrisonburg, Virginia, 22801 Phone 540.432.8920 540.432.7796 Website https://www.harrisonburgva.gov/employment

Keywords: City of Harrisonburg, Harrisonburg , Customer Service Specialist - Year-Round, Hospitality & Tourism , Harrisonburg, Virginia

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