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Service Manager

Company: NTB
Location: Harrisonburg
Posted on: March 20, 2020

Job Description:

DescriptionThe role of the Automotive Service Manager is to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. --This position is a Store Manager developmental role.-- National Tire and Battery (NTB) is committed to training our associates and promoting from within the organization.Company OverviewNTB operates more than 700 retail service store locations nationally and is experiencing rapid growth which presents advancement opportunities for our associates.-- NTB is a TBC Corporation company.-- For 60 years, TBC Corporation (TBC) has been one of North America's largest marketers of automotive replacement tires.-- Through worldwide operations spanning wholesale, retail, and franchise, TBC also provides automotive maintenance and repair services with best-in-class brands. TBC meets the needs of consumers in search of total car care at more than 3,200 franchised and company-operated tire and automotive service centers under the brands NTB--, Tire Kingdom--, Big O Tires-- and Midas--. TBC serves wholesale customers in the United States, Canada, Latin America, Mexico and the Middle East through NTW, TBC Brands, TBC Dealer Group, TBC International and TBC de Mexico.Job ResponsibilitiesSupervise the flow of cars within the service departmentSupervise the Automotive Technicians and General Service TechniciansInform customers of vehicle inspection findingsEducate and explain service recommendation to customersAssist Store Manager with operational dutiesDeliver excellent customer serviceOther duties as assignedQualificationsA minimum of 2 years of Store or Service Manager experienceGeneral automotive knowledgeExcellent customer service dispositionGood communication skillsScheduling experienceTeam building skillsAbility to work a flexible retail schedule including weekends, evenings and holidaysValid Driver's LicenseCriminal Background CheckPre-employment Drug Screen18 years or OlderBenefitsCompetitive compensation and monthly bonus potentialMedical, Dental and Vision coverageCompany paid short term disability and company subsidized long term disabilityCompany paid life insurance401(k) with company match and immediate 100% vestingGenerous paid vacation and paid time offTuition reimbursementCompany paid ASE Certification and Career Path Development programsFlexible spending accountEmployee assistance programPurchasing power program that allows associates with a year of service to make large retail purchases through convenient payroll deductionVendor purchase discount programEmployee automotive discountsAnd more!TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.

Keywords: NTB, Harrisonburg , Service Manager, Hospitality & Tourism , Harrisonburg, Virginia

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