HarrisonburgRecruiter Since 2001
the smart solution for Harrisonburg jobs

Customer Success Manager

Company: Jenzabar
Location: Harrisonburg
Posted on: August 12, 2019

Job Description:

We have an open position for a Customer Success Manager, to cover our existing clients in Pennsylvania, Michigan & New

Jersey. Preferably someone that would be located in the Eastern/Mid Atlanic region. This candidate is an advocate for our

customers to maintain and build relationships and to ensure customer satisfaction while representing and promoting

Jenzabar products and services.

Primary Responsibilities:

Ideal candidate for this entry level position will have 1-3 years of Higher Education experience, preferably in the area of

admissions or student services.

  • Maintain positive customer relationships to maximize product/service satisfaction.
  • Act as liaison between organization and clients.
  • Advocate for customer to ensure customer satisfaction while representing and promoting Jenzabar products and services.
  • Keep customers abreast of new Jenzabar services and products.
  • Visit each customer at least once every 12 months (as appropriate given situation.)
  • Identify, develop and maintain strategic relationships with senior level contacts.
  • Identify, communicate and sell features and benefits of Jenzabar maintenance program to clients.
  • Develop strategies and plans with customer base to establish future sales.
  • Maintain account plans and track overall client satisfaction status.
  • Work with customers as assigned.
  • Negotiate issues between company and client.
  • Represent Jenzabar at related Regional conferences within your territory.

    • Transfer and coordinate sales leads to appropriate sales rep and team.
    • Identify and cultivate client references.
    • Travel 12-25 trips per year.
    • Other tasks as assigned


      • Education and Experience: Bachelor of Science or Bachelor of Arts
      • Background in Higher Education - must be able to communicate and relate to our clients
      • Preference give to candidate with Higher Education experience
      • Prior experience as an Account Manager for a company specializing in products specific to the Higher Education Space is a plus.
      • Strong communication skills and a positive attitude

Keywords: Jenzabar, Harrisonburg , Customer Success Manager, Executive , Harrisonburg, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Executive Jobs

Deputy Program Manager with Security Clearance
Description: Description Job Requisition: Deputy Program Manager Job Description: The ANNEX team in the Mission Solutions Operation MSO is seeking a Deputy Program Manager DPM for a matrixed cyber solutions team (more...)
Company: Leidos
Location: Reston
Posted on: 08/23/2019

Automotive Tool Sales/Route Manager - Full Training
Description: Build a Great Career and a Great Life.Feel the freedom independence of managing your own protected route selling our National brands. Join our team today as an Automotive
Company: Mac Tools
Location: Leesburg
Posted on: 08/23/2019

VP, Head of Account Management
Description: Hopefully you enjoy the frenetic, dynamic, and exciting environment of a fast-growing advertising agency, because were looking for a very special VP, Head of Account Management. In this executive level (more...)
Company: West Cary Group
Location: Richmond
Posted on: 08/23/2019

VSP - Project Manager
Description: VSP - Project Manager Richmond, VAAll US Positions ATC - Client RequirementsContractApply for this jobVSP - Project Manager Local candidates STRONGLY preferred Years of Experience/Certifications:8-11 (more...)
Company: American Technology Consultants LLC
Location: Richmond
Posted on: 08/23/2019

Commercial Roofing Estimating Department Manager
Description: Commercial Roofing Estimating Department Manager br Located in beautiful Raleigh, North Carolina, we are committed to performing high quality commercial roof installations and repairs at a fair price (more...)
Company: CyberCoders
Location: Richmond
Posted on: 08/23/2019

EM Medical Director
Description: Emergency Medicine opening in Richmond, Virginia. This and other physician jobs brought to you by DocCafe.com TeamHealth has an excellent opportunity for a physician
Company: TeamHealth
Location: Richmond
Posted on: 08/22/2019

11B Infantryman - Management Training
Description: 11B Infantryman - Management TrainingJob ID: Job Views: 12Location: CHARLOTTESVILLE, Virginia, United StatesZIP Code: 22902Job Category: Ground ForcesPosted: 08.16.2019Age Requirements: Must be between (more...)
Company: Army National Guard
Location: Charlottesville
Posted on: 08/23/2019

Director of Membership Development
Description: Area of Responsibility: Develop, implement and direct a comprehensive membership recruitment program designed to grow ASA's membership. Develop, implement
Company: American Society of Appraisers
Location: Reston
Posted on: 08/23/2019

Membership Manager
Description: The International Cemetery, Cremation and Funeral Association ICCFA is seeking a Membership Manager to oversee the recruitment of new members as well as fostering relationships
Company: International Cemetery, Cremation & Funeral Associ
Location: Sterling
Posted on: 08/22/2019

Hospital Business Manager Richmond/Roanoke/Norfolk
Description: Alkermes plc is a fully integrated, global biopharmaceutical company developing innovative medicines for the treatment of central nervous system CNS diseases. The company has a diversified commercial (more...)
Company: Alkermes, Inc.
Location: Richmond
Posted on: 08/22/2019

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Harrisonburg RSS job feeds