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Assistant Director for Disability Services

Company: James Madison University
Location: Harrisonburg
Posted on: January 23, 2023

Job Description:

Position Details

Position Information

Working Title
Assistant Director for Disability Services

Position Number

Posting Number

Position Type
Administrative and Professional Faculty

Position Status
Full Time

Diversity, Equity, and Inclusion

100170 - Office of Disability Services

Pay Rate
Pay Range

Specify Range or Amount
$54,000 - $56,779

Is this a JMU only position?

Is this a grant-funded position?

Is this a Conflict of Interest designated position?

Position Summary Information

About James Madison University


We are a community committed to preparing students to be educated and enlightened citizens who lead productive and meaningful lives.


To be the national model for the engaged university: engaged with ideas and the world.

Who We Are

Located in the heart of Virginia's beautiful Shenandoah Valley, the city of Harrisonburg is approximately 120 miles from Washington, D.C. and Richmond, VA. With a population of just over 53,000, Harrisonburg is one of the most diverse communities in the Commonwealth of Virginia. JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and inclusive environment for students, faculty and staff. The student body includes approximately 20,000 undergraduate and 1,900 graduate students, with over 1,000 full-time instructional faculty.

JMU offers thriving programs in the liberal arts, science and technology, and professional disciplines at the undergraduate, master's and doctoral levels. The university is committed to expanding diversity, fostering equity and inclusion, and supporting superlative teaching and scholarship. JMU has achieved national recognition for the high quality of its academic programs, focus on maintaining strong student/faculty interaction, and innovative faculty research.

General Information
The at James Madison University invites applications for five Assistant Director positions through an innovative cohort hiring model. Positions hired in this cohort are housed within Residence Life, University Career Center, Center for Multicultural Student Services and Disability Services.

  • Benefits to candidates include:

    • Transition to campus with a group of peers from around Student Affairs
    • Shared onboarding process
    • Streamlined interview process where you can be considered for multiple positions
      The Division of Student Affairs includes University Career Center, Center for Multicultural Student Services, Community Service-Learning, Counseling Center, Dean of Students, Gender Identity & Expression, Orientation and Transition, Residence Life, Student Life, University Health Center, University Recreation and University Unions. The division is an integral university in supporting the mission, vision, and values of the university. Successful candidates will infuse these values in their day-to-day practice.

      • Focusing on Students
      • Leading Courageously
      • Transcending Boundaries
      • Creating Belonging
      • Embracing Innovation and Change
      • Honoring and Valuing Our Staff
      • Advancing Diversity, Equity and Inclusion

        The Office of Disability Services (ODS) at James Madison University is accepting applications for a 12-month, full-time, Administrative and Professional Faculty appointment as the Assistant Director to Disability Services. This position facilitates provisions of accommodations and provides educational opportunities about disability as diversity and promoting principles of access and inclusion. Reporting to the Associate Director for Clinical and Administrative Support in ODS, the Assistant Director also provides direct leadership and coordination related to marketing and publications for communication with ODS constituents. ODS collaborates with the JMU community by providing programs and services that support the university in creating inclusive, equitable environments that value disability, diversity and accessibility. The vision of ODS is to be the strategic campus partner for removing barriers and building capacity to ensure inclusion and equity for people with disabilities. For further information about ODS, please visit the website: .

        Duties and Responsibilities
        Direct Student Services

        • Review and evaluate disability documentation for eligibility and accommodation purposes in alignment with .
        • Provide direct student services in compliance with applicable departmental and university policies, as well as relevant legal frameworks (ADA, Section 504, etc.) of such as:

          • Initial intake consultations
          • Registration for services
          • Prompt response to student requests for accommodations
          • Assist with the identification and development of appropriate academic accommodations, auxiliary aids and services.
          • On-going, disability-related support

          • Perform effective collaboration with appropriate university units to facilitate the coordination and timely provision of accommodations and services for students with disabilities.
            Coordinator for Marketing and Communications

            • Develop communication and marketing objectives to complement and support ODS' mission and objectives. Manage allocated program resources effectively.
            • Supervise Marketing and Communications Graduate Assistant.
            • Ensure that all content is created and disseminated in compliance with 1) institutional policies and procedures, and 2) with accessibility/Universal Design best practices and standards ().
            • Ensure that materials and content delivered by the department are effective and timely. This position is responsible for coordinating revisions of departmental print and web publications (e.g., ODS "Y(our) Book", ODS website, etc.).
            • Anticipate, identify and respond to issues related to program functions.
            • Act as liaison to other departments for marketing communications and publication materials. This includes Orientation (One Book), Student Affairs Newsletter, Admissions publications and others as assigned.
              Departmental and General Program Support

              • Provide positive contribution toward and participation in Disability Services mission, vision, values and objectives.
              • Serve as key contributor to the training and development of departmental staff (including regular staff, graduate students and undergraduate students) in cooperation with colleagues in departmental leadership.
              • Assist with and contribute toward departmental and program planning and reporting processes.
              • Provide general program support to Disability Services as assigned. Support may include but is not limited to quality improvement and program development projects, maintenance of confidential student records and departmental assessment efforts.
                Disability Awareness and Advocacy Outreach

                • Provide key leadership and support for departmental programming efforts in cooperation with supervisor and colleagues in departmental leadership.
                • Represent Disability Services to prospective students and their parents.
                • Provide training to faculty and staff, as requested.
                • Represent Disability Services for various local high school transition fairs/college exploration programs, orientation and transition events and fairs, etc.
                • Coordinate efforts with other JMU units in outreach programs.
                  Supporting the JMU Community

                  • Work collaboratively within academic and student affairs to enhance existing services and promote Universal Design and accessibility.
                  • Participate in Student Affairs and JMU initiatives and committee projects, as assigned.
                  • Liaison to specific colleges and/or academic departments, as assigned.


                    • Master's Degree / Bachelor's Degree with 1+ years relevant experience
                    • Experience developing rapport one on one and in groups with students and other stakeholders
                    • Experience managing multiple projects or events simultaneously
                    • Experience promoting diversity, equity, inclusion and accessibility
                    • Record of effectively communicating, cultivating, and expanding working relationships with a variety of stakeholders
                    • Ability to master technology applications quickly including higher ed enterprise systems like Peoplesoft, Handshake, StarRez and intermediate word processing and excel skills


                      • 2+ years relevant experience
                      • Experience with supervision or managing people

                        Conditions of Employment
                        Employment is contingent upon the successful completion of a criminal background check.

                        E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

                        Posting Detail Information

                        Posting Date

                        Beginning Review Date

                        Closing Date

                        Open Until Filled

                        Proposed Starting Date

                        EEO Statement
                        James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

                        We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

                        Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

                        Reasonable Accommodation Request
                        If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or . You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.

                        Annual Security and Annual Fire Safety Report
                        Notice of Availability - Annual Security and Fire Safety Report

                        The Annual Security and Fire Safety Report contains information regarding campus security and personal safety including topics such as: crime prevention, the university police law enforcement authority, crime reporting policies, disciplinary procedures, protocols for the immediate notification of students and staff upon confirmation of a significant emergency on campus and other matters of importance related to security and safety. The report includes statistics for the most recent three-year period of reported crimes that have occurred on campus; in certain off-campus buildings or property owned or controlled by JMU or its affiliates; and on public property within or immediately adjacent to and accessible from the campus.

                        The Annual Security and Fire Safety Report includes campus housing fire statistics for the most recent three-year period, a description of each on-campus student housing facility fire safety system, the number of fire drills held during the previous calendar year, policies or rules on portable electrical appliances, smoking, and open flames in student housing; and procedures for student housing evacuation in the event of fire along with other fire safety information.

                        The JMU Annual Security and Fire Safety Report includes the Harrisonburg campus and the three overseas branch campuses; Florence, Antwerp, and London. It is available electronically http://www.jmu.edu/publicsafety/clerycompliance/2018Annual-Security-and-Fire-Safety-Report.shtml

                        You can obtain a copy of any of this report by contacting the Office of Public Safety, MSC 6810, James Madison University, Harrisonburg, VA 22807 or request that a copy be mailed to you by calling (540)568-6769/6913.

                        Minimum Reference(s) Required

                        Quick Link for Direct Access to Posting

                        Additional Posting Information
                        JMU's Dual Career and Community Resources Program is available for candidates that will be relocating to the area. For more information, please visit https://bit.ly/2OTF1NG.

Keywords: James Madison University, Harrisonburg , Assistant Director for Disability Services, Executive , Harrisonburg, Virginia

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