Manager, Technical Account Manager - Enterprise Data

Company: Capital One
Location: Harrisonburg
Posted on: January 22, 2023

Job Description:

Center 1 (19052), United States of America, McLean, VirginiaManager, Technical Account Manager - Enterprise DataAs an Enterprise Data Technical Account Manager, you will be a part of a talented team who brings the Enterprise Data Strategy to life across the organization. In this role, you will be a trusted advisor who partners with internal customers to achieve target data objectives while also driving adoption of enterprise data ecosystem tools and platforms. You will ensure customers gain the most value from these tools/platforms. -You will be responsible for identifying and architecting solutions for our internal customers leveraging Enterprise Data platforms. You will partner closely with product, engineering, design and data teams to drive solutions from start to finish. A technical understanding of software engineering and best practices is required. This role requires customer focus, effective communication and solutioning skills. It requires partnering with all levels of leadership and engineering and building consensus by representing, verbally and in writing, complex decisions, and tough trade-offs. -Responsibilities

• Act in a customer account management capacity for technology groups across the Enterprise
• Collaborate and drive effective tech solutions to meet the needs of our internal customers
• Develop trusting relationships with customers, understanding their existing processes, technical challenges, business needs, objectives and priorities
• Consult internal customer groups on Enterprise Data tools, platforms and processes
• Provide advice on strategy, launch planning and support resolution of operational issues
• Proactively find opportunities for customers to gain additional value out of target state tools & platforms
• Partner with technical stakeholders to build & define intent for enterprise efforts crossing all types of technologies
• Collaborate with all levels of the organization to build consensus, drive process improvements, incorporate stakeholder feedback and adapt to changing requirements -
• Build and maintain high trust relationships with partner teams across the Enterprise to keep abreast of current strategies and manage work in progress -The successful candidate will be:
  • A leader with proven experience for delivering enterprise technical solutions in a fast paced environment
  • Able to lead technology-focused discussions with leadership by providing valuable insights and recommendations that guide technology-based decisions.
  • An exceptional writer with strong written, oral, and verbal communications skills who can present complex subject matter in a clear, concise, and compelling manner to stakeholders across all levels -
  • Action oriented, always leaning in and moving with a sense of urgency; results-oriented and able to get things done
  • A multi-tasker, who is able to handle multiple priorities in parallel and extremely well-organized
  • Highly motivated, proactive, and willing to roll up their sleeves and get the job done
  • Able to flip back and forth from strategy to tactics quickly -Capital One is open to hiring a Remote Employee for this opportunity. -Basic Qualifications - -
    • At least 4 years of technology project management experience
    • At least 3 years of experience delivering data management projects -
    • At least 2 years of experience with Agile delivery -Preferred Qualifications
      • Bachelor's Degree
      • 5+ years of experience in project, program, or portfolio management
      • 3+ years of experience in delivering technical projects that affect multiple business areas in a matrixed, indirect delivery model
      • 2+ years of experience working in a technology-oriented company
      • Project Management Professional (PMP), Lean, Agile, or Six Sigma certification -At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Location is New York City: $154,905 - $182,753 for Manager, TechnologyLocation is San Francisco, California: $164,116 - $193,620 for Manager, TechnologyRemote roles in other areas of New York & California, and across Colorado & Washington: $131,275 - $154,875 for Manager, TechnologyCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the -. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Keywords: Capital One, Harrisonburg , Manager, Technical Account Manager - Enterprise Data, Executive , Harrisonburg, Virginia