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FOH Hourly Manager

Company: Capital Ale House
Location: Harrisonburg
Posted on: January 9, 2021

Job Description:

This hourly position is responsible for ensuring the quality, cleanliness, service and profitability of specific areas of one restaurant while also ensuring the efficient operation of the entire restaurant while on duty.Reports to:

  • Restaurant General Manager
  • Restaurant Associate ManagerDaily Responsibilities:
    • Communicates with the restaurant staff operational issues concerning the quality of service, cleanliness, and efficient operations
    • Ensures the timeliness of their operational deadlines
    • Monitors the profitability of the restaurant operations and acts upon deficiencies
    • Identifies areas of need within the operation and corrects problems
    • Assists in the development of all staff members to ready themselves and the company for future growth
    • Ensures all marketing responsibilities, deadlines, and new programs are completed and in effect
    • Performs bi-monthly inventory within their area of responsibility
    • Ensures the overall positive morale of the operation's staff
    • Monitors the completion of and adherence to staff training program
    • Ensures the safety and security of the restaurant and its staff by enforcing the safety and security procedures of the company
    • Ensures the safety and security of the guests by adhering to the Responsible Service of Alcohol Policy of the company
    • All guests and staff members must be treated with dignity and respectThe following is a list of your job requirements. Our hours of operation are 11:00 a.m. to 1:30 a.m. Monday through Sunday. Shifts may start as early as 6:00 a.m. and could end as late as 4:00 a.m.
      • All Employees are required to be available on Sundays on a rotating basis.
      • Monday availability is preferred
      • No visible piercings other than ears and nose. Nose ring limited to a small stud in size.
      • No visible tattoos for service staff which are macabre, violent or distasteful in nature.
      • Adhere to all safety, sanitation, and administrative procedures
      • Ability to maintain a positive and professional demeanor while working in a loud, high volume environment
      • Must be able to work in temperatures which could vary greatly from different sections of the restaurant
      • Prepared to conduct weekly cleaning and maintenance duties
      • Prepared and in your workplace at the scheduled time
      • Answer telephone to provide callers with directions, hours of operation, to go orders, etc.
      • Answer questions guests have regarding our products or services
      • Comply with all state and federal law regarding serving alcohol
      • Maintain proper sanitation standards and keep product stored and prepared in safe temperature zones
      • Clean and sanitize equipment, utensils, and counter tops following standard procedures to ensure sanitized drinking and eating surfaces
      • Able to bend at the waist and lift items up to 50 lbs. to waist level
      • Must be able to move items up to 30 lbs. for distances of up to 25 feet.
      • Able to remain standing and active for an 8 to 12 hour shift. This could include going up and down stairs

Keywords: Capital Ale House, Harrisonburg , FOH Hourly Manager, Executive , Harrisonburg, Virginia

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