Network Request Fulfillment Project Manager
Company: CACI
Location: Sterling
Posted on: April 2, 2026
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Job Description:
Job Title: Network Request Fulfillment Project Manager Job
Category: Information Technology Time Type: Full time Minimum
Clearance Required to Start: TS/SCI with Polygraph Employee Type:
Regular Percentage of Travel Required: Up to 10% Type of Travel:
Continental US Anticipated Posting End: There is not an anticipated
end date for this posting since applications are needed on an
ongoing basis. The Opportunity : We are seeking a detail-oriented
and proactive Network Request Fulfillment Project Manager to
support our network request fulfillment projects. This role will
work closely with the Project Lead to implement and optimize
procedures for efficiently handling network requests, ensuring
high-quality service delivery and customer satisfaction.
Responsibilities: Assists the Lead as needed Lead projects to
design, implement, and enhance network fulfillment service
requests. Assist in the development and maintenance of standard
operating procedures (SOPs) for handling network requests.
Collaborate with IT teams, business units, and stakeholders to
ensure request fulfillment meets service level agreements (SLAs)
and business needs. Implement and manage tools and technologies to
support efficient request fulfillment. Assist in the development
and monitoring of KPIs and metrics to measure and improve request
fulfillment performance. Oversee the request fulfillment queue,
ensuring proper prioritization and resource allocation. Assist in
the development and maintenance a knowledge base for common network
requests and solutions. Provide regular reports on request
fulfillment performance to senior management. Identify and
implement automation opportunities to streamline request projects.
Manage relationships with vendors and service providers involved in
request fulfillment. Ensure compliance with relevant IT governance
frameworks, customer and industry standards Collaborate with
cross-functional teams to ensure smooth fulfillment of service
requests Ability to work effectively in a team environment
Qualifications: Required: Bachelor's degree in technical
management, or related field 7 years of work related experience
TS/SCI with Poly required Understanding of networking concepts,
technologies, and best practices Proven experience in leading IT
projects, particularly in process improvement Familiarity with IT
service management frameworks (e.g., ITIL) Experience with
ticketing systems and IT service management tools Excellent project
management skills Strong analytical and problem-solving abilities
Outstanding communication and interpersonal skills Ability to work
effectively in a team environment Desired: ITIL certification
preferred; additional PM certifications (e.g., PMP) a plus This
position is contingent on funding and may not be filled
immediately. However, this position is representative of positions
within CACI that are consistently available. Individuals who apply
may also be considered for other positions at CACI. What You Can
Expect: A culture of integrity. At CACI, we place character and
innovation at the center of everything we do. As a valued team
member, you’ll be part of a high-performing group dedicated to our
customer’s missions and driven by a higher purpose – to ensure the
safety of our nation. An environment of trust. CACI values the
unique contributions that every employee brings to our company and
our customers - every day. You’ll have the autonomy to take the
time you need through a unique flexible time off benefit and have
access to robust learning resources to make your ambitions a
reality. A focus on continuous growth. Together, we will advance
our nation's most critical missions, build on our lengthy track
record of business success, and find opportunities to break new
ground — in your career and in our legacy. Pay Range : There are a
host of factors that can influence final salary including, but not
limited to, geographic location, Federal Government contract labor
categories and contract wage rates, relevant prior work experience,
specific skills and competencies, education, and certifications.
Our employees value the flexibility at CACI that allows them to
balance quality work and their personal lives. We offer competitive
compensation, benefits and learning and development opportunities.
Our broad and competitive mix of benefits options is designed to
support and protect employees and their families. At CACI, you will
receive comprehensive benefits such as; healthcare, wellness,
financial, retirement, family support, continuing education, and
time off benefits. Since this position can be worked in more than
one location, the range shown is the national average for the
position. The proposed salary range for this position is:
$90,300-$189,600 CACI is an Equal Opportunity Employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, pregnancy, sexual
orientation, age, national origin, disability, status as a
protected veteran, or any other protected characteristic.
Keywords: CACI, Harrisonburg , Network Request Fulfillment Project Manager, Engineering , Sterling, Virginia
