Hybrid Service Writer / Diesel Mechanic
Company: TruckPro LLC
Location: Ashland
Posted on: January 6, 2026
|
|
|
Job Description:
TruckPro, LLC, a leader in heavy-duty truck and trailer parts
and service, is seeking a versatile Hybrid Service Writer / Diesel
Mechanic to join our team. This unique role combines the skills of
a service writer with those of a diesel mechanic, making it ideal
for individuals who are adept in customer service, detailed
documentation, as well as hands-on mechanical repair. The ideal
candidate will work closely with clients to assess their service
needs, prepare accurate work estimates, and perform maintenance and
repairs on a variety of diesel vehicles and trailers, ensuring high
standards of quality and efficiency. Greet customers and gather
detailed information about their service needs. Prepare accurate
and detailed service estimates and proposals for customer review.
Coordinate with parts department to secure necessary components for
repairs and maintenance. Perform routine maintenance and complex
repairs on diesel engines and trailers, including but not limited
to brake systems, engines, electrical systems, and HVAC units.
Document service and repair processes, and maintain accurate
records for customer interactions and transactions. Advise
customers on additional maintenance or service needs and future
care recommendations for their vehicles. Maintain cleanliness,
safety, and efficiency in the service area. Excellent customer
service and communication skills. Strong knowledge of diesel engine
operation, diagnostics, and repair techniques. Proficiency in using
diagnostic software and tools relevant to diesel engines. Ability
to prepare detailed repair estimates and familiarity with billing
procedures. Capability to manage time effectively and handle
multiple tasks simultaneously. Medical Insurance Dental Insurance
Vision Insurance 401k Certified Diesel Mechanic (CDM) is preferred.
Service Writing certification is a plus. ASE Certification in areas
such as Diesel Engines (T2), Medium-Heavy Truck Brakes (T4), and
Electrical/Electronic Systems (T6) is highly regarded.
Keywords: TruckPro LLC, Harrisonburg , Hybrid Service Writer / Diesel Mechanic, Engineering , Ashland, Virginia
