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IT Field Service Technician

Company: A3 Solutions, Inc.
Location: Harrisonburg
Posted on: March 14, 2020

Job Description:

--- Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
--- Responsible for performing on-site servicing and repair of major OEM laptops, desktops, POS, and printers.
--- Familiarity of POS (Point of Sales) systems for Retail stores (Windows based registers)
--- Break/Fix at component level? Desktops; Laptops; printers
--- Documents, maintains, upgrades or replaces hardware and software systems.
--- Imaging and image recovery
--- Provides technical support in activities associated with the identification, prioritization and resolution of reported problems.
--- Install / Re-install various software packages and updates
--- Activities include recognition, research, isolation, resolution, and follow-up.
--- Must have a clean driving record ? No open tickets or warrants ? No major violations
--- Must have an active driver?s license
--- MUST HAVE OWN VEHICLE ? Mileage/Parking/Tolls are reimburse

--- Providing high quality repair service on equipment
--- Conduct new equipment field demonstrations
--- Maintain equipment in the field
--- Providing field support/repair/preventative maintenance of medical services equipment for the company's field locations
--- Supporting inventory for equipment maintenance
--- Resolve issues related to installation and service/repair
--- Provide field installation, system troubleshooting and repairs and training support for customers in the field
--- Maintain machinery and electrical equipment such as ignition, governor, lubrication and engine control systems by performing the following duties
--- Providing high quality repair service on equipment
--- Do installation, troubleshooting, and maintenance on various equipment
--- Perform periodic maintenance and repair service at customer locations
--- Complete maintenance and repair records
--- Assisting in problem solving, equipment installation and repair
--- Provide service and repair as well as service and maintenance training for installed Dematic systems and equipment
--- Resolve while on-site or with field technician
--- Ensure proper repair and maintenance procedures
--- Operate equipment and perform maintenance tasks
--- Deploy, repair, troubleshoot or replace electronic equipment
--- Perform minor electrical/instrumentation maintenance and repair
--- Maintain installation and service tools

Keywords: A3 Solutions, Inc., Harrisonburg , IT Field Service Technician, Engineering , Harrisonburg, Virginia

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