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Digital Experience Engineer #S1880

Company: James Madison University
Location: Harrisonburg
Posted on: March 6, 2020

Job Description:

Digital Experience Engineer The Digital Experience Engineer will work with the Director of Digital Marketing and campus partners to ensure JMU's website, email, podcast, and mobile-app properties achieve the highest level of quality and efficacy by developing, supporting, and encouraging best practices in the areas of usability, search-ability, and accessibility. Duties and Responsibilities include but are not limited to: Website support--- Designing usable and effective pages and sites--- Fixing usability problems--- Encouraging and/or implementing SEO best-practices--- Running analytics reports--- Troubleshooting and fixing CMS technical problems--- Maintain the online documentation library for Cascade, including screen-captured video when appropriate.--- Content maintenance tasks as assigned. Email support--- Perform the daily quality checklist on all outgoing emails for that day, working with campus partners to resolve issues.--- Help campus partners determine strategy and execution of effective email campaigns.--- Building strategic emails as assigned.--- Work with Advancement training staff to ensure campus partners are learning email communication best-practices.--- Use email analytics and research to increase email communication efficacy.--- Design effective and flexible email templates. Mobile app, and podcast--- Helping campus partners with appropriate graphics and configuration Qualifications: Web--- A clear understanding of Web usability principles and fundamentals of usability testing are necessary.--- A working knowledge of HTML and CSS is required.--- Clear understanding of web publishing and content management systems is required. Design--- A clear understanding of graphic design and graphic design tools is required. Communication--- Must be able to communicate clearly with both technical and non-technical personnel.--- Presenting appropriate and effective content in web and/or email channels.--- Writing technical documentation that can be understood by non-technical readers. Bachelor's degree in related field(s) preferred. Pay Range: $50,000 - $53,843. James Madison University is an equal opportunity employer committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.
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Keywords: James Madison University, Harrisonburg , Digital Experience Engineer #S1880, Engineering , Harrisonburg, Virginia

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